GoalieMonkey Support

We want you to feel completely satisfied with your purchase. If you are not satisfied for any reason, you may return an unused item within 1 Year from the o...

Returning merchandise is easy and hassle-free at GoalieMonkey.com. Just follow these four steps: Go to our online return portal and enter your order numbe...

US Customers may return products using a prepaid return shipping label or the shipping carrier of their choice at their expense. By opting for a prepaid ret...

If you purchased a product from us that you wish to exchange for an alternative, you can return the item for a refund or store credit and simply place a new...

Please view our Return Policy for a list of what is considered ineligible for Return. Refunds do not apply to the cost of shipping or oversized handling cha...

An item that was discovered to be defective upon receipt can be replaced or returned for a full refund if the item hasn't been used. Please contact cust...

If you refuse delivery, a credit will be issued for the price of the merchandise minus the actual cost of shipping and the cost of return shipping. All cred...

All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact customer service imme...

While we will do our best to ship from our distribution center to you, not all items will ship from there. In some cases, we will split the order and ship e...

Items sent as a promotional gift (Gift With Purchase) are required to be returned if the qualifying product is returned for a refund or store credit. If the...