Rebound Rewards Information

When can I use my Rebound Rewards?
Rebound Rewards are sent on the first day of the month, one full calendar month after the order was placed. For example if an order was placed on July 15th ...
Mon, Nov 2, 2020 at 2:12 PM
Will I be notified if I have Rebound Rewards to use?
Yes. You will an e-mail receive a notification when Rebound Rewards are added to your account. You’ll also receive notifications that will alert you to Rewa...
Mon, Nov 2, 2020 at 2:12 PM
Can I opt-out of receiving Rebound Reward notifications?
Yes. You can opt out of receiving Rebound Reward notifications by disabling the notification checkboxes on the ‘My Rebound Reward’ page in your account. Uns...
Mon, Nov 2, 2020 at 2:13 PM
Can I receive Rebound Rewards if I placed my order as a Guest?
Unfortunately, it is not possible to earn Rebound Rewards if your order was placed using as a guest. We are unable to retroactively link orders placed as a ...
Mon, Nov 2, 2020 at 2:13 PM
How do I redeem my Rebound Rewards?
While logged into your account, you will be provided the option to apply Rebound Rewards to your order in the Payment Method section of the checkout. Simply...
Mon, Nov 2, 2020 at 2:13 PM
Why can’t I redeem my full balance?
Rebound Rewards can only be redeemed in full dollar denominations. For example, if your reward balance is $15.34, only $15.00 in rewards can be applied to a...
Mon, Nov 2, 2020 at 2:13 PM
Can I specify how much of my Rebound Rewards balance to apply to my order?
No – If your Rebound Reward balance is less than the order total, and you elect to apply Rebound Rewards to the order, the full balance will be applied. If ...
Mon, Nov 2, 2020 at 2:14 PM
Can I link my Rebound Rewards from another MonkeySports website?
We are unable to link Rebound Rewards from any of our other websites.
Mon, Nov 2, 2020 at 2:14 PM
Can I use my GoalieMonkey Rebound Rewards on another MonkeySports website?
No – Rebound Rewards may only be used on the site through which they were issued.
Mon, Nov 2, 2020 at 2:15 PM
If I use a Rebound Reward on an item and decide to return the item, what happens to my rewards?
Once your Rebound Rewards are redeemed, we are unable to re-issue rewards in the event of a merchandise return.
Mon, Nov 2, 2020 at 2:15 PM