Here at GoalieMonkey.com, we're known for our unrivaled customer service. We're friendly, knowledgeable, and efficient. Please feel free to call us at one of the phone numbers listed below if you have any questions regarding an order, shipping, products or returns. We offer a variety of contact methods; you can call us using the telephone, send us a message or utilize our interactive chat. If you are trying to track your package, please visit our Order Status page.

Due to the volume of e-mails we receive, it may take up to 24 hours for Customer Service to review your message. Please note that due to our incredibly fast order processing times, once your order is placed we will be unable to make any changes to your order. Please double check your order and make sure all the information is correct before placing your order. In addition to E-Mail and Telephone, you may also use Live Chat to contact GoalieMonkey.com Customer Service.


Customer Service Hours of Operations


Holiday Hours (In effect from 11/27, to 12/11)

Monday - Friday: 8:00am - 6:00pm Central

Saturday: 9:00am - 5:00pm Central

Sunday: 10:00am - 3:00pm Central (Live Chat Only)

Normal Hours

Monday - Friday: 9:00am - 5:00pm Central

Saturday & Sunday: Closed

List of Holidays & Closures

Contact Phone Numbers


Customer Service (US/Toll Free): 1-888-945-4295

International Customers: +1-214-383-8891

Warranty Support: 1-214-383-8861


Knowledge base

GoalieMonkey Customer Support

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