Ordering Information

How can I place an order?
Orders can be placed on our website 24 hours a day, 7 days a week. Do you want to email, chat, or talk to a customer service representative? We welcome you ...
Mon, Nov 2, 2020 at 11:49 AM
What payment options do you accept?
We accept Visa, MasterCard, American Express, Discover Card, PayPal, United States Postal Service Money Orders, and wire transfers. All prices listed on Goa...
Mon, Nov 2, 2020 at 11:49 AM
Does GoalieMonkey verify my order?
All orders placed through GoalieMonkey.com are subject to our verification process for order accuracy and authorized valid payment. For security reasons, we...
Mon, Nov 2, 2020 at 11:50 AM
Order Confirmations
A confirmation displaying an order number will appear on the checkout page immediately after your order is submitted. If an order confirmation did not appea...
Mon, Nov 2, 2020 at 11:50 AM
How long does it take to process my order?
It may take approximately one or two business days to process an order before it ships, provided that the merchandise is in stock and that we are able to co...
Mon, Nov 2, 2020 at 11:50 AM
How do I track my order?
A shipping confirmation email including carrier-specific tracking information will typically be sent within 24 hours of an item shipping. For example, if yo...
Mon, Nov 2, 2020 at 11:51 AM
Can I change my order after it has been placed?
Need to make changes to your order? We are happy to help. You have 30 minutes to change or cancel your order during normal business hours. Once your order s...
Mon, Nov 2, 2020 at 11:51 AM
Can I change the ship-to address for my order?
For the security of our customers, we are unable to make changes to shipping addresses and all shipments must be sent to an authorized cardholder address. I...
Mon, Nov 2, 2020 at 11:52 AM
How do I place a pre-order for a product?
Occasionally we offer our customers the opportunity to pre-order products due to their limited availability and/or popularity. By placing a pre-order, you w...
Mon, Nov 2, 2020 at 11:52 AM
What is drop shipping?
In some circumstances GoalieMonkey.com will arrange for the item to be shipped directly from our source in order to help you avoid a longer wait time (e.g. ...
Mon, Nov 2, 2020 at 11:52 AM